Cost-Effective Virtual Assistants: VA Connect’s Advantage for SMEs in South Africa
When Claire Mitchell finally hired her first virtual assistant in early 2024, she expected modest gains—perhaps an extra hour or two reclaimed from her relentless schedule. What she didn’t anticipate was the revelation buried in her year-end financials: her Cape Town-based consulting firm had saved R847,000 compared to hiring equivalent full-time staff. The gap between what she’d budgeted and what she actually spent wasn’t a rounding error. It was structural.
Mitchell’s experience mirrors a pattern emerging across South African SMEs, one that raises an uncomfortable question for business owners still clinging to traditional staffing models: How did the cost-effectiveness of virtual assistance—specifically through managed agencies like VA Connect—pull so far ahead of conventional hiring that the difference now borders on shocking?
The R300,000 Question Nobody’s Asking
The virtual assistant market hit USD 6.5 billion globally in 2026, up from USD 5.3 billion the previous year—a 23.4% compound annual growth rate that outpaces most service-based remote work industries. But these macro figures obscure a more granular truth taking shape in Johannesburg boardrooms and Stellenbosch startups alike.
South Africa’s BPO sector, valued at USD 1.85 billion in 2023, is projected to reach USD 3.76 billion by 2030 at a 10.1% CAGR. The country now commands a 42.5% share of Africa’s total BPO market. Yet when you drill down to the SME segment—businesses with fewer than 50 employees—something peculiar emerges in the data.
The average cost of a full-time, in-house administrative employee in South Africa (including salary, benefits, equipment, office space, and ancillary costs) hovers around R420,000 annually for mid-level talent. VA Connect’s full-day package—providing eight hours of dedicated daily support—costs R33,000 monthly, or R396,000 annually. On the surface, these numbers look comparable.
The shocking part? They’re not.
The Hidden Multiplier Effect
Traditional cost comparisons miss what accountants call “the coefficient of productive capacity.” When SafetySA, a Johannesburg-based risk management firm, engaged VA Connect in late 2024, their manager noted a “100% improvement in efficiency, team wellbeing, and happiness.” This wasn’t hyperbole masquerading as a testimonial—it reflected a measurable productivity spike that in-house hiring simply can’t replicate.
Here’s why: Bureau of Labor Statistics research published in October 2024 identified a positive relationship between total factor productivity and remote work. A 1 percentage-point increase in remote workers correlated with a 0.4 percentage-point decrease in unit office building costs. Remote workers at high-trust organizations demonstrated productivity levels 42% higher than typical U.S. workplaces.
But the South African context adds another layer. Labor costs in South Africa run 30-40% lower than in the UK or U.S., yet the workforce carries comparable—often superior—English proficiency and cultural alignment with Western markets. This creates an arbitrage opportunity that Philippines-based VAs (typically $7-15/hour) or India-based support ($5-12/hour) can’t match: South African VAs deliver Western-standard communication quality at emerging market pricing.
VA Connect has weaponized this advantage. Their VAs don’t just cost less; they eliminate the productivity tax that comes with timezone misalignment, cultural translation gaps, and quality inconsistency. When a UK-based client needs a marketing VA, they’re not sacrificing sleep for synchronous meetings or burning hours clarifying context. They’re getting same-timezone collaboration at a fraction of domestic cost.
The math becomes absurd when you factor in what economists call “negative overhead accretion.” In-house employees generate cascading costs: HR administration, benefits management, workplace conflict resolution, recruitment for backfills, training investments that walk out the door with employee turnover (which averaged 15% annually in South African SMEs pre-2024). VA Connect assumes all of this. The agency handles vetting, replacement, skill development through their VAVarsity platform, and quality assurance.
One UK e-commerce founder told researchers they initially budgeted £45,000 for a full-time marketing coordinator. They ultimately spent £18,000 with VA Connect for equivalent support—but the VA’s output, measured in campaign launches and content production, exceeded the original role spec by 40%. The savings weren’t £27,000. When adjusted for productivity differential, they approximated £43,000 in equivalent value.
“The financial equation isn’t just about what you pay. It’s about what you don’t pay, what you don’t manage, and what gets done anyway.”
The Talent Density Paradox
Traditional outsourcing operates on a substitution model: exchange expensive local labor for cheaper offshore labor. VA Connect operates on an enhancement model: access specialized talent that doesn’t exist—or isn’t economically viable—in your local market.
South Africa produces approximately 160,000 graduates annually, with 60,000 specializing in IT and engineering. The country maintains one of Africa’s strongest education systems, producing professionals who regularly outperform in global BPO rankings. But here’s the wrinkle: unemployment among South African graduates remains elevated, creating a pool of overqualified, underdeployed talent actively seeking remote opportunities.
VA Connect recruits from this pool. Their screening process—three personality and aptitude tests followed by personal interviews with founder Karen or department heads—rejects 90% of applicants. The resulting 10% aren’t “good enough for Africa.” They’re exceptional by any standard, deliberately held to specifications that would satisfy London or Sydney employers.
This creates what labor economists call “positive selection effects.” When a Durban-based university graduate with a commerce degree and fluency in three languages competes for a VA position, they’re not settling. They’re pursuing a career path that offers better work-life integration, skill development through VAVarsity, and often higher effective compensation than entry-level corporate positions in constrained local markets.
A Stanford study found remote work increased productivity by up to 47% for certain roles compared to office-based equivalents. When you combine this with the selection intensity VA Connect employs, you get talent performing at 90th percentile levels but accessible at 40th percentile pricing (relative to UK/US markets).
The contrast with freelance platforms is stark. Upwork and Fiverr list millions of VAs, but both platforms face criticism for AI-generated spam proposals, fake profiles, and quality variance. According to 2025 industry analysis, 41% of businesses cite “finding trustworthy and reliable talent” as their biggest VA challenge. VA Connect’s managed model eliminates this friction entirely. Clients aren’t vetting candidates; they’re receiving pre-qualified matches with guaranteed replacement if fit fails.
The Four Pillars and the Specialization Premium
VA Connect structured their service offering around four pillars: General VA support, Marketing VA support, Sales VA support, and Executive VA support. This segmentation reflects a broader industry trend captured in the 2026 Virtual Assistant Industry Report: specialized VAs are displacing generalist “do-everything” assistants.
The data justifies this. While administrative VAs still capture 31.5% of global market share, the combined Marketing and Social Media segment accounts for 31% independently—nearly equivalent. Finance and accounting outsourcing is projected as the fastest-growing segment, reflecting SMEs’ need for specialized capabilities they can’t justify as full-time hires.
Here’s where VA Connect’s pricing architecture demonstrates unusual sophistication. Their Basic Marketing package (40 hours monthly at R12,000) costs R300/hour. Their Half-Day Marketing package (80 hours at R20,000) drops to R250/hour. A UK-based specialized marketing VA ranges from £25-50/hour (R600-R1,200/hour at current exchange rates). Even premium South African agencies bill R450-800/hour for comparable expertise.
The arbitrage is self-evident. But the non-obvious insight is this: at VA Connect’s volumes and retention rates, they can afford margins that freelancers can’t, while maintaining compensation that attracts top-decile talent. This is the managed agency advantage that solo contractors and gig platforms structurally cannot replicate.
The “permanent placement” option VA Connect offers deserves particular scrutiny. This allows clients to transition a VA onto their direct payroll after an extended engagement. It’s the inverse of traditional recruitment fees—instead of paying 15-25% of annual salary upfront to headhunters, clients test-drive talent with zero placement cost, then convert if the fit proves sustainable.
One Fourways-based startup used this model to hire a senior developer. They paid VA Connect R35,000 monthly for six months while the developer proved out. When they converted him to permanent staff, they’d already captured R210,000 in value, validated cultural fit, and eliminated the typical recruitment lottery. Traditional tech recruitment would have cost them R180,000 in placement fees alone, with no performance guarantee.
The Human Touch: Why Communication Quality Compounds Value
Buried in the market research is a finding most SME owners miss: the “human touch” in business communications isn’t a soft skill—it’s an economic multiplier.
Microsoft’s 2025 study found that 85% of leaders struggle to feel confident that hybrid employees remain productive. This confidence gap stems from a fundamental challenge: remote work removes the informal feedback loops—body language, hallway conversations, spontaneous check-ins—that managers use to assess engagement and quality.
AI-generated content proliferation exacerbates this problem. HubSpot’s State of AI report revealed that 74% of marketers now use AI in their roles, up from 21% year-over-year. While AI handles content creation efficiently, it consistently fails at three critical dimensions: emotional resonance, cultural nuance, and authentic human connection.
VA Connect’s competitive moat isn’t just cost or talent quality—it’s their VAs’ capacity to humanize business communications in an age of increasing automation. When a Cape Town-based VA drafts an email campaign, they’re not running text through ChatGPT and hitting send. They’re applying cultural literacy (understanding which phrases resonate in UK vs. US markets), emotional intelligence (recognizing when a client message requires empathy vs. urgency), and brand voice consistency (adapting tone to match established personality).
This matters more than most financial models capture. Optimizely’s research on AI-generated marketing copy emphasized that “high-quality marketing copy is about the art of persuasion: pulling the right strings to bend the consumer to your will. Whether those strings come in the form of brand personality, humor, insight, excitement, emotion, or empathy, they all have one thing in common: the human touch.”
The World Economic Forum’s 2024 analysis reinforced this: “Only humans possess the ability to relate to audiences on a personal level. Only humans can step into the audience’s shoes and understand their needs, desires, and pain points. Only humans can create compelling content that resonates, engages, and builds relationships.”
VA Connect’s VAs bridge this gap. They take AI-generated drafts—which clients increasingly produce themselves—and transform them into communications that don’t trigger the “robotic tone” alarms audiences have learned to recognize. They catch cultural missteps before they reach customers. They inject personality into template-driven processes.
This capability compounds in value over time. Early-stage client relationships are fragile; a poorly worded email can torpedo months of pipeline development. A VA who consistently elevates communication quality effectively reduces customer acquisition friction. That’s not a line item on income statements, but it shows up unmistakably in conversion rates and lifetime value metrics.
“We’re not just offloading tasks. We’re buying back the bandwidth to be strategic, while ensuring the tactical execution doesn’t sound like it was written by an algorithm.” — UK Startup Founder, 18 months with VA Connect
The Managed Agency Model vs. The Freelance Gamble
The virtual assistant market offers three primary engagement models: freelance platforms (Upwork, Fiverr), subscription agencies (Wing, MyOutDesk), and managed agencies (VA Connect). Each carries distinct trade-offs that aren’t immediately obvious from pricing sheets.
Freelance platforms promise the lowest entry costs—sometimes $4-8/hour for offshore talent. But they transfer all screening, management, quality control, and replacement burden to the client. A 2025 Clutch survey found that 52% of small businesses prefer professional agencies over freelancers, citing management overhead and systems gaps as primary concerns.
Subscription agencies offer standardized pricing (typically $1,200-3,000 monthly for offshore full-time support) and handle recruitment, but often operate on volume models that sacrifice customization. One Bloomberg investigation of H-1B “middleman” firms found that intermediaries frequently paid workers significantly less than direct-hire roles, creating retention and motivation challenges.
VA Connect’s managed agency model splits the difference. Pricing sits between freelance chaos and subscription premium (R33,000 monthly for full-time support translates to roughly $1,800 at current exchange rates). But clients get interview-before-commitment access, customized matching based on both skill and culture fit, and guaranteed replacements if the relationship fails.
The economic insight here is subtle but critical: transaction costs. Nobel laureate Oliver Williamson demonstrated that market efficiency depends not just on price, but on the costs of making and enforcing agreements. Freelance platforms minimize price but maximize transaction costs (constant vetting, onboarding, quality monitoring). Managed agencies charge a modest premium but collapse transaction costs toward zero.
For time-starved SME owners, this translates to a secondary savings that financial comparisons often ignore: recovered time. If a founder spends 15 hours monthly managing freelancer relationships (reviewing applications, clarifying expectations, addressing mistakes), that’s 180 hours annually—nearly a full month of productive capacity. VA Connect eliminates this entirely.
The data supports the model’s appeal. VA Connect has operated since 2008 (originally as Lime Tree Consulting) and rebranded to their managed VA model in 2014. They’ve grown from startup to “Africa’s largest managed Virtual Assistant Agency” while maintaining month-to-month contracts (no lock-ins) and client-driven scaling (add or reduce VAs as needed). That combination—flexibility plus stability—suggests they’ve solved the principal-agent problem that plagues most outsourcing relationships.
The Compound Effect: Five-Year Cost Comparison
Let’s model the total cost of ownership across five years for a growing SME requiring one full-time equivalent administrative/marketing role:
In-House Employee (South Africa)
- Annual salary: R360,000 (market rate for experienced admin/marketing coordinator)
- Benefits (15%): R54,000
- Equipment/software: R25,000 initial, R10,000 annual refresh
- Office space allocation: R36,000 annually (3 sqm @ R1,000/sqm/month)
- Recruitment costs: R45,000 (assume one replacement over five years)
- Training/development: R15,000 annually
- HR administration: R12,000 annually (fraction of HR manager salary)
- Total 5-Year Cost: R2,775,000
VA Connect Full-Day Package
- Monthly retainer: R33,000
- Setup/onboarding: R0 (included)
- Equipment: R0 (VA provides own)
- Management overhead: R0 (handled by VA Connect)
- Replacement cost: R0 (guaranteed by agency)
- Total 5-Year Cost: R1,980,000
Net Savings: R795,000 over five years
But this understates reality in two ways:
First, it ignores productivity differentials. If the VA demonstrates even 15% higher productivity (conservative, given the 42-47% figures in research), the effective value delivered is R2,277,000, making the true savings R1,092,000.
Second, it excludes opportunity cost. The time a founder spends managing an employee (performance reviews, conflict resolution, coverage during sick leave) versus the near-zero management time required for a VA represents unmonetized value. If that time redirects to revenue-generating activities worth even R50/hour, the five-year recapture exceeds R200,000 in additional opportunity value.
Aggregate these factors, and the shocking realization emerges: the gap isn’t 29% (the nominal savings). It approaches 45-50% when adjusted for productivity and opportunity cost.
The Cultural Arbitrage: Why South African VAs Outperform
The Philippines dominates global VA supply, with typical costs of $400/month for full-time administrative support. India follows closely at $5-12/hour. Both markets offer legitimate value propositions. So why are UK and US clients increasingly gravitating toward South African VAs despite marginal cost premiums?
The answer lies in cultural arbitrage—a concept from international economics that describes profit opportunities arising from differential cultural alignment. South Africa’s unique position as an English-speaking, Western-influenced African nation with Commonwealth ties creates communication fluency that pure cost arbitrage can’t replicate.
Consider timezone overlap. South African Standard Time sits 2 hours ahead of London, 7 hours ahead of New York. This creates 6-7 hour daily overlap with UK business hours and 4-5 hours with East Coast US. Philippines-based VAs face 7-8 hour timezone gaps with London, forcing either night shift work (which degrades quality) or asynchronous communication (which slows iteration).
A McKinsey study ranked South Africa as the second most attractive BPO location globally for consecutive years. The assessment weighted language proficiency, cultural compatibility, regulatory environment, and infrastructure quality. South Africa scored particularly high on neutral accent clarity and cultural adaptability—factors that matter enormously for client-facing roles.
VA Connect leverages this structural advantage. Their VAs don’t just speak English; they code-switch naturally between British and American business conventions, recognize cultural references that contextualize requests, and navigate professional norms without requiring explicit instruction. This eliminates the “lost in translation” tax that offshore relationships often incur.
One telling metric: email response accuracy. An internal review by a London consulting firm found that their Manila-based VA required clarification follow-ups on 28% of initial task assignments. Their Johannesburg-based VA Connect counterpart required clarification on 7% of assignments. The time cost of that 21-percentage-point differential—spread across hundreds of interactions annually—exceeded 40 hours of unproductive back-and-forth.
The Technology Stack and The VAVarsity Differentiator
VA Connect’s commitment to continuous capability enhancement manifests in VAVarsity, their proprietary upskilling platform. Modeled after Udemy’s course structure but customized for VA-specific competencies, VAVarsity addresses a critical market failure: the gap between available talent and evolving client needs.
SMBs face constant pressure to adopt new tools—project management platforms (Asana, Monday), CRM systems (HubSpot, Salesforce), automation tools (Zapier, Make), communication stacks (Slack, Teams). Hiring someone pre-trained in your exact tech stack is nearly impossible. Traditional employment models force you to either pay premium salaries for narrow expertise or invest heavily in training that might walk out the door within 24 months.
VA Connect flips this equation. When a client needs a VA proficient in a specific tool, VAVarsity provides the training infrastructure without passing costs to the client. The VA invests their own time in skill development, incentivized by the expanded client opportunities this creates. The client gets just-in-time capabilities without training costs or productivity loss during learning curves.
This is the agency model’s compounding advantage. A freelancer who needs to learn new software must bill learning time or absorb it as a personal cost. A managed agency can amortize training investments across multiple clients and VAs, creating economies of scale that reduce per-client costs while raising collective capability.
The broader trend supports this approach. A 2025 systematic literature review of remote work in SMEs found that productivity outcomes depend heavily on “digital adoption”—specifically collaboration tools like Microsoft Teams, Slack, and Zoom, which teams using reported 25% higher productivity. VA Connect VAs arrive pre-trained on these platforms, eliminating the adoption friction that plagues internal hiring.
The Risk-Adjusted Return: Insurance Against Hiring Mistakes
CFOs think in terms of risk-adjusted returns. A hire that costs R420,000 but fails after six months destroys not just the sunk cost but also the opportunity cost of six months lost productivity and the incremental cost of re-recruiting. Hiring mistakes are expensive—one analysis pegged the true cost at 1.5-2x annual salary when factoring in lost productivity, re-recruitment, and team disruption.
VA Connect’s interview-before-commit model and guaranteed replacement policy function as hiring insurance. If a client-VA pairing proves suboptimal, VA Connect absorbs the replacement cost. The client pays no additional fees, no recruitment markup, no gap-coverage premium. This transfers downside risk from client to agency.
The actuarial math makes sense for VA Connect because their pre-screening reduces failure rates dramatically. When 90% of applicants wash out before reaching client interviews, the remaining 10% carry significantly lower mismatch probability. The agency can confidently underwrite replacement guarantees because their selection process has already eliminated most variance.
For SME clients, this translates to option value—the economic benefit of being able to pivot without penalty. If business priorities shift, client can redirect their VA to different tasks without renegotiating contracts or justifying role changes to an employee expecting stable responsibilities. If workload decreases seasonally, they can downgrade packages. If demand surges, they can add VAs within days rather than months.
Traditional employment offers none of this flexibility. Once you’ve hired someone, you’re locked into salary obligations, benefit commitments, and severance costs if things don’t work out. VA Connect provides the functional equivalent of a highly skilled employee with none of the downside rigidity.
The Productivity Paradox: Why Remote VAs Outperform In-House Staff
One of the most counterintuitive findings in labor economics research is that remote workers often demonstrate higher productivity than their office-based counterparts—despite the initial skepticism this claim generates.
A comprehensive Great Place to Work study analyzing 1.3 million employees found that cooperation drives discretionary effort, and remote work doesn’t hinder cooperation. Of the companies on their 2025 Fortune 100 Best list, 97% support remote or hybrid work, with productivity running 42% higher than typical U.S. workplaces.
Multiple factors explain this. First, commute elimination: the average South African urban commuter spends 60-90 minutes daily in transit. Remote workers convert this to productive or restorative time. Second, distraction reduction: open-plan offices generate constant interruptions; remote workers in quieter home environments report higher focus capacity. Third, autonomy effects: remote work grants workers greater control over their schedule and environment, which psychological research consistently links to increased motivation and output.
The paradox intensifies when you consider VA-specific dynamics. Traditional in-house employees face competing demands—meetings, office politics, administrative overhead unrelated to their core function. VAs, particularly those through managed agencies, operate in role-specific silos. A VA Connect marketing assistant isn’t pulled into finance discussions or HR compliance training. They execute defined marketing tasks with minimal peripheral friction.
This specialization effect compounds with the selection bias inherent in VA work: people who choose remote VA careers self-select for traits that predict remote work success (discipline, communication skills, technical proficiency, intrinsic motivation). They’re not employees who’ve been forced remote; they’re professionals who’ve optimized their career path for remote execution.
VA Connect amplifies this through their Atomic Energy wellness initiative—a support system designed to address remote work’s potential isolation and burnout risks. By proactively managing VA wellbeing, they maintain the productivity advantages of remote work while mitigating its documented downsides (stress, loneliness, work-life boundary erosion).
Beyond Cost Savings: The Strategic Capability Argument
The conversation around virtual assistants fixates on cost reduction. But the more sophisticated case for managed VA agencies like VA Connect centers on strategic capability acquisition—accessing skills and bandwidth that fundamentally weren’t available under traditional staffing models.
Consider a typical SME founder’s competency distribution: they’re expert in their core domain (legal, software development, consulting) but novice-to-intermediate in the operational domains required to run a business (marketing, sales operations, financial administration, customer service). Traditional hiring forces binary choices: pay premium salaries for senior talent in each domain, or hire junior staff and accept the quality-capability trade-off.
VA Connect enables a third option: access senior-level capability on a fractional basis. A founder who needs 15 hours monthly of high-quality social media marketing doesn’t have to choose between an overqualified $60k/year hire (massive overkill) or an underqualified $35k/year hire (insufficient for results). They can engage a specialist VA for 15 hours monthly at R4,500—equivalent to $270—and get 80th-percentile output without carrying the overhead of capabilities they don’t need full-time.
This fractional expertise model is reshaping SME competitive dynamics. A bootstrapped startup can now access the same caliber of operational excellence previously reserved for funded companies carrying full executive teams. The playing field flattens not because costs decrease uniformly, but because critical capabilities become accessible at transaction sizes that match actual usage patterns.
The data supports this thesis. Deloitte’s 2024 Global Outsourcing Survey found that 32% of executives indicated budget increases for traditional outsourcing, driven specifically by demand for “access to hard-to-source talent and expertise on technology and transformation.” Outsourcing is evolving from cost arbitrage to capability arbitrage.
The Synthesis: When Cost-Effectiveness Becomes Structural Advantage
We opened with Claire Mitchell’s R847,000 savings. But the more revealing insight isn’t the savings—it’s that the savings were unintentional. She’d hired a VA to reclaim personal time. The financial benefit was a second-order effect she discovered in retrospect.
This suggests the cost-effectiveness gap has grown large enough to function as a structural business advantage rather than an optimization tactic. Companies that recognize and exploit this gap don’t just operate more efficiently—they access a fundamentally different cost structure that compounds over time.
Think of it as a productivity flywheel: Lower costs → more resources available for growth investments → accelerated scaling → better ability to attract and retain top VA talent → higher quality execution → improved business outcomes → greater cash flow → ability to expand VA team → continued scaling. Companies stuck in traditional hiring models can’t enter this flywheel because their cost structure prohibits the initial investment that starts the cycle.
VA Connect has positioned itself at the center of this flywheel for South African and UK SMEs. Their managed model removes the friction points that prevent most businesses from capturing VA benefits: trust uncertainty (solved by pre-screening), quality risk (solved by guaranteed replacement), management overhead (solved by agency handling), and capability gaps (solved by VAVarsity).
The shocking gap isn’t in the monthly retainer price versus employee salary. It’s in the total economic value delivered—the combination of direct cost savings, productivity gains, capability access, risk reduction, and time recapture—relative to what traditional models can structurally provide.
When you sum these factors, the advantage isn’t marginal. It’s categorical. And it’s widening.
The Bottom Line: A Numbers Story That Speaks for Itself
| Cost Category | In-House Employee (Annual) | VA Connect Full-Day (Annual) | Difference |
| Base Compensation | R360,000 | R396,000 | -R36,000 |
| Benefits & Allowances | R54,000 | R0 | +R54,000 |
| Office Space | R36,000 | R0 | +R36,000 |
| Equipment | R15,000 | R0 | +R15,000 |
| Recruitment | R9,000 (amortized) | R0 | +R9,000 |
| Training | R15,000 | R0 | +R15,000 |
| HR Administration | R12,000 | R0 | +R12,000 |
| Management Overhead | R18,000 (estimated) | R0 | +R18,000 |
| Total Direct Costs | R519,000 | R396,000 | +R123,000 (24% savings) |
| Productivity Adjustment* | R0 | +R79,200 (20% lift) | +R79,200 |
| Opportunity Cost Recovery** | R0 | +R50,000 | +R50,000 |
| True Economic Value | R519,000 | R273,800 | +R245,200 (47% advantage) |
*Assumes conservative 20% productivity improvement based on remote work research
**Assumes 100 hours annually of founder time recovered @ R500/hour opportunity value
The numbers tell an uncomfortable story for traditional employment models. They suggest VA Connect isn’t just cheaper—they’re operating in a different economic category altogether.
For SME owners still evaluating whether virtual assistance makes sense, the question may no longer be whether they can afford to make the switch. It’s whether they can afford not to.
For more information on VA Connect’s services and pricing for South African and UK businesses, visit vaconnect.co.za or vaconnect.co.uk.