🇺🇸 Virtual assistants for Austin businesses

Working hours that overlap yours.
Fluent English.
Fully managed.

Your VA works from South Africa, 7 hours ahead of Austin in summer and 8 in winter. So we run their day into our evening, up to midnight our time, and that covers nearly all of your working day. We choose the person with you and manage them for as long as you work together.

If your VA isn't performing, we replace them at no extra charge.
98%
Client retention over 14 months, verified from our invoice records
7–8 hrs
Ahead of CT. Cover to midnight SA time
1
Predictable monthly fee

Why US founders choose VAConnect

Everything you need
from an Austin hire, without the payroll and HR admin.

Hire a full-time assistant in Austin and the salary is only part of it, because payroll taxes and benefits come on top. With us you get a dedicated professional in South Africa on one monthly fee, with a neutral accent your clients will follow easily on the phone. We plan their hours around your Austin day.

Your VA's afternoon is your Austin morning

South Africa doesn't change its clocks, so the gap to Austin is 7 hours in summer and 8 in winter. We agree your hours up front and screen for a VA who can work them, into our evening and up to midnight. That gives you nearly all of the Austin working day together, live on Teams or Zoom.

Clear English on every call

Your VA works in English every day and has a neutral accent. If a candidate isn't clear on the phone, we don't put them forward for a client-facing role, because they carry your brand.

One monthly fee. No recruiting or HR overhead.

A dedicated VA from $1,088/month for 40 hours. With an Austin hire, payroll taxes and benefits come on top of the salary. Our fee has none of that added. On half-day packages and smaller, your VA's hours are tracked in an online tool, so you can see where the time goes.

Managed, not matched

We recruit your VA through VAJobs and keep training them on VAVarsity. Atomic Energy looks after their wellbeing, and VAPIness reviews how things are going on both sides every two to three months. If something isn't working, that's ours to fix.

US-tool proficient from day one

Your VA arrives trained on the platforms Austin businesses rely on — Xero, HubSpot, Slack, Asana, Microsoft 365, Google Workspace, and more. No onboarding delays.

No payroll or employer admin on your side

Your VA isn't on your payroll, so there are no payroll taxes or benefits for you to fund. VAConnect handles their employment and compliance on our side. Your data stays with you, in your own CRM and your own accounts.

The numbers

US hire vs. VAConnect.
Side by side.

Premium South African talent at a price point that lets you grow your team without growing your overhead.

US-based assistant VAConnect (SA)
Full-time cost Salary, plus payroll taxes, benefits & recruitment From $3,288/mo for 150 hours
Timezone CT 7 to 8 hours ahead, with cover until midnight SA time (4 or 5 pm in Austin)
English fluency Native Native-level, neutral accent
Backup cover You arrange it Built-in, managed by VAConnect
Training & upskilling Your responsibility VAVarsity — continuous, verified
Wellbeing monitoring Not standard Atomic Energy anti-burnout program
Retention rate Varies by hire 98% client retention over 14 months, verified from our invoice records

VA specialities available to US clients

Six verticals.
All US-ready.

Every speciality is trained on the tools and workflows Austin businesses actually use — Xero, HubSpot, Monday.com, Microsoft 365, and beyond.

What clients say

Don't take our word for it.

"VA Connect was very responsive, and they supplied us with CVs until we found that perfect fit."
COO & CFO CodingIT Verified Clutch review · 5.0 Read the full review on Clutch
"We really work well with Karen; she has been so helpful in the growth of our new business."
Director Mutiny Brands and Services T/A Jasper's Catering Verified Clutch review · 5.0 Read the full review on Clutch

We also service

Not based in Austin, Texas?

We work with clients on nearly every continent. Find your country below.

Objections answered

Your questions,
answered honestly.

What if our VA does not work out? +

We replace your VA at no additional cost. If your placement isn't performing to the agreed standard, we try to fix it first. If it can't be fixed, we rematch you and manage the full transition.

How well does the time zone work for Austin businesses? +

South Africa is 7 hours ahead of Austin during US daylight saving time and 8 hours ahead the rest of the year, because our clocks don't change. Cover until midnight South African time is included at standard package rates. Midnight here is 5 pm in Austin in summer and 4 pm in winter. On the discovery call we agree the hours you need, and we screen for a VA who can work them.

How is the English quality for US-facing roles? +

For client-facing roles, we screen for clear English and a neutral accent, because your VA carries your brand on every call and email. You interview the candidates yourself before you choose, so you hear how each one would come across to your Austin clients.

Independently verified

13 reviews on Clutch.

Read all 13 reviews on Clutch →

Ready to get your VA matched?

Book a 30-minute discovery call. Tell us where the gap is and which Austin hours you need covered, and we'll screen for a dedicated VA who can work them. There's no deposit and no consultation fee. If you're happy with everything, give us the go-ahead and Nikki starts the search.

Every candidate on your shortlist has passed our Boiler Room pressure test.

Book a discovery call (30 minutes) → Email us directly