Cookie Policy

Effective date: 4 June 2026

This Cookie Policy explains how VAConnect (Virtual Assistant Connect LLC and its South African operating affiliate) uses cookies and similar technologies on our website at virtualassistant.co.za (the “Site”). It should be read together with our Privacy & Security Policy.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences, and to give site owners information about how their site is used. Similar technologies include pixels, local storage, and tags, which we refer to collectively as “cookies” in this policy.

2. Why we use cookies

We use cookies to operate the Site reliably, remember your choices, understand how visitors use the Site so we can improve it, and measure the performance of our content and campaigns.

3. Types of cookies we use

  • Strictly necessary: required for the Site to function (for example, page navigation, security, and load balancing). These cannot be switched off in our systems.
  • Preferences: remember choices you make (such as region or previously submitted form details) to give you a better experience.
  • Analytics & performance: help us understand which pages are visited and how the Site performs, on an aggregated basis, so we can improve it.
  • Marketing: where used, these help us measure and improve the relevance of our campaigns. We do not sell your personal information or share it for cross-context behavioural advertising.

4. Third-party cookies

Some cookies are set by third parties whose services we use, such as our payment processor (Stripe), our analytics provider, embedded booking or scheduling widgets, and social or video content. These providers may set their own cookies, which are governed by their respective privacy and cookie policies.

5. Managing your cookies

You can control and delete cookies through your browser settings, and you can set most browsers to warn you before a cookie is stored or to refuse cookies altogether. Please note that blocking some cookies may affect how the Site works for you. For more detail on managing cookies, see your browser’s help pages.

6. Changes to this policy

We may update this Cookie Policy from time to time. The current version is always posted on this page with its effective date.


Contact us

If you have any questions about this policy, please contact us:

  • Email: [email protected]
  • Phone: +27 71 674 9339
  • Post: Block B, Infinity Business Park, Cnr William Nicol Dr / Pieter Wenning Rd, Fourways, 2191, Johannesburg, South Africa

VAConnect is the trading name of Virtual Assistant Connect LLC (United States) and its South African operating affiliate. Virtual Assistant Connect LLC — Registration No. 10275605, EIN 36-5147421. South African operating affiliate — Company Registration No. 2014/179499/07.